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Everything you need to know about running your business with Gaffer.
Getting Started
Getting Started with Gaffer
How Gaffer Works
Your Gaffer Phone Number
Setting Up Your Business
Sharing Your Number
Messaging & Customers
Messaging Customers
Managing Customers
How New Enquiries Work
Customer Conversations
Blocking & Unblocking Customers
Batch Messaging
Requesting Google Reviews
Jobs & Scheduling
Creating Jobs
Managing Jobs
Approving & Rejecting Jobs
Calendar & Availability
Scheduling Appointments
Rescheduling & Cancelling Jobs
Directions & Travel Time
Invoicing & Payments
Creating Invoices
Sending Invoices
Chasing Payments
Marking Invoices as Paid
Stripe Connect
Quotes
Creating Quotes
Sending Quotes
Quote Follow-ups
Automations
Morning Briefing
Automatic Payment Chasing
Automatic Review Requests
Appointment Reminders
Enquiry Follow-ups
Setting Reminders
Weekly Summary
Pre-Job Briefing
Dashboard
Dashboard Overview
Jobs Dashboard
Customers Dashboard
Invoices Dashboard
Team Management
Settings & Account
Business Settings
Pricing Setup
Holiday Mode
Setting Your Profile Image
VAT Settings
Banking Details
Emergency Call-outs
Billing & Plans
Starter vs Pro Plans
Free Trial
Managing Your Subscription
Phone Number Retention
Referral Programme
Calls & Voicemail
Voicemail
AI Phone Handling
Photos & Videos from Customers
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